Tatra Ridge

Lucky or Good? · Free · 3 minutes

If your biggest client called tomorrow to cancel, would it surprise you?

Eight questions, three minutes. Find out whether you're keeping clients because you're good, or because you're lucky.

What it covers

  1. 1

    Process. Whether keeping clients happens the same way every time, or depends who's handling them.

  2. 2

    Ownership. Whether someone's name is on it, with a number, or it's yours on top of everything else.

  3. 3

    Forecasting. Whether you see trouble and opportunity coming, or hear about it when it arrives.

You'll get a plain-English read on where you stand, three scores, and the one thing to do first. No sales pitch.